Interactive teller shows customer service innovation

Seeking to differentiate itself using technology … Nedbank has introduced what it claims is Africa’s first interactive ATM machine Seeking to differentiate itself using technology … Nedbank has introduced what it claims is Africa’s first interactive ATM machine
In another indication of the efforts being made by South African banks to differentiate themselves using technology, Nedbank has introduced what it claims is the world’s second – and Africa’s first – interactive ATM machine. This transforms a conventional ATM into an interactive on-screen banking session with a human teller, who is situated in a remote location, at any time of the day or night. Customers can talk to the teller via a video link and do complex banking transactions at times when physical bank branches are closed for business. < href="/index.php/component/content/article?id=145:join-now&catid=97">Read More...a

Last modified on Tuesday, 06 December 2016 08:52

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