IMM Editor, Author at IMM Institute

Identifying red flags in your business culture could improve your bottom line

Did you know that toxic work cultures cost companies billions annually in lost productivity and high turnover? A company’s culture is the shared beliefs, values, and practices that define its personality or ethos. It is the heart of the organisation and the attitudes and work ethic of the people who work there. Many of us know all about and may have experienced the impact of a toxic work culture. As a business owner or manager, you should be looking out for signs that your company’s culture is turning sour and look to take action before it all goes south.

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Are you made for this? Should you start a small business in 2025?

Entrepreneurship / IMM Editor

Have you thought of starting your own business before? This might just be the year you should. A recent article by Forbes Magazine says that 2025 is the year of the entrepreneur and we think they are right. This year breathes life into the business landscape and is being ushered in by advancements in technology and AI, changing workforce trends, and increased support for small businesses.

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Brand Equity: What is it really?

Brand equity, Brand value, Brands, Customer loyalty, Marketing / IMM Editor

Comprehending and crafting brand equity is vital for every business intending to make it big and expand. This blog will define brand equity, the parts that make it up, and its important role in any branding project. As a strategic branding coach or simply a branding aficionado looking to learn more about the subject, the online short course on Strategic Brand Management by the IMM Institute is one of the best and explains how making brand equity take centre stage in your brand strategy can result in business success.

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Brands Who Cheated the Fundamentals: Biggest Brand Fails of 2024

Brands, Fail, Marketing, Trust / IMM Editor

In the year 2024, many big and popular brands have come under fire owing to expensive blunders that they committed themselves to. Insensitive messaging and disregard for privacy highlighted a failure to follow basic marketing principles. These mistakes served as a clear warning of the serious damage that can occur to a brand’s reputation when it strays from fundamental values. Today, where consumer trust is fragile and digital backlash swift, these brand failures offer valuable insights into the importance of consistency, transparency, and customer-centricity.

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Facts and Myths about SEO and Why Copywriting is Essential to the process

Marketing, SEO, SEO marketing, SEO tools / IMM Editor

Digital marketing has changed quite a lot over the past few years, giving rise to the role of Search Engine Optimisation (SEO) as an integral part of any business aiming to enhance its online profile. Still, given the changes in search engine algorithms and the endless theories out there, one would find it rather difficult to separate SEO myths from SEO truths. In this blog, we will be looking at different realities and beliefs about SEO and give reasons why one cannot avoid using copywriting principles when writing for search engines. We refer to this practice as SEO copywriting. If you are looking to develop SEO writing skills, you should sign up for the SEO Copywriting course offered by IMM Institute.

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The Ethics of AI in Marketing: Where Is the Line?

AI ethics, Data privacy, Responsible AI / IMM Editor

The emergence of artificial intelligence in marketing lays both opportunities and challenges. Although AI extends our ability to deliver personalised content and accurate forecasts, it also elicits moral dilemmas that are proving hard to overlook. As marketers, where do we need to curb our enthusiasm in the use of AI? In this blog, we’ll discuss the most important ethical issues in AI in marketing, the attitudes toward its advancement, and how to keep up with the changes in this subject.

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Advertising on TikTok: Three Popular Marketing Gurus to Follow

Digital Marketing, Marketing, World of marketing / IMM Editor

The phenomenon of TikTok cannot be overlooked. The incorporation of this platform, whose active users exceed one billion in the world, has changed the modus operandi of addressing market audiences especially the young audiences. The short and entertaining focus by TikTok has got brands thinking of new ways to build up themselves through authenticity, creativity, originality and reach. For marketers, one has to understand the current trends and ad tactics of TikTok to keep up with the competition.

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Online Customer Relationships: 10 Common Mistakes and How to Fix Them

Digital Marketing, Marketing, World of marketing / IMM Editor

Did you know that 37% of customers say they won’t support a business due to a lack of a personalised experienced and poor customer relationship management? As online interactions become more central to the digital customer experience, nurturing strong, respectful relationships is crucial for building loyalty and long-term success. However, the digital realm and digital marketing also brings unique challenges, and even well-meaning professionals often make common mistakes in their approach.

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Retail operations: The Woolworths Cupcake controversy

Marketing, World of marketing / IMM Editor

In the retail world, decisions about pricing, product selection, and supplier choices can have far-reaching effects, especially when it comes to popular consumer items. A recent controversy involving Woolworths, a retail chain store in South Africa, highlighted the significance of these retail operations decisions. This time, the focus was on something unexpected: cupcakes. What started as a TikTok video quickly turned into a national debate about rising costs, consumer expectations, and how retail chains respond to customer feedback.

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Supply Chain and Logistics: How Does Your Coffee Get to Your Cup?

logistics, logistics course, Supply Chain / IMM Editor

Have you ever wondered how your coffee reaches your cup? From picking the coffee beans in remote farms to serving freshly brewed coffee on the kitchen table or at a café, a lot has happened to create your cup of coffee. Coffee’s journey across the continents is an entire industry in itself, which can be described as a perfect case of logistics and supply chain bringing the simple product to the people. To appreciate this complexity, one must be able to find their way around the knowledge or the system. These are some of the most valued capabilities which the Professional Certificate in Transport and Logistics course from the IMM Institute seeks to provide.

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IMM Editor